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Services

recoverdex offers a wide range of services that are designed and developed around the protection, sustainability and availability of your services to your clients:

Disaster Recovery


  • Off-Site Data Centre Facilities
  • Alternate Office Seats and Workstation Facilities
  • DR Testing
  • DR Process Management
  • Procedures
  • Plans
  • Policy Management
  • Resource Management
  • Advisory Services
  • Business Impact Analysis
  • Risk Assessments

Audit and Assurance


  • Business Continuity Program Management
  • Rating Services (incorporating Business Continuity Plans, Disaster Recovery Plans and Crisis Management Plans)
  • IT Auditing (GCRs and Application Management)
  • Audit of DR Plans and Process (risk based reporting)
  • On-Site auditing during testing

Training


  • BCM Training and Awareness
  • ISO 22301 Certification
  • IT Risk Management
  • Business Continuity Management
  • Disaster Recovery Planning
  • Incident Management
  • GRC (Business and IT) ITIL Training and Certification

Consulting


  • Business Continuity Management
  • Disaster Recovery Management
  • ISO 20000
  • ISO 27001
  • ISO 22301
  • IT Risk Management (including IT Security)
  • BCM Advisory Services

Our Service Model:

recoverdex typically provides on-site consulting for Risk Management and or Business Continuity Management services based on a 24 month contract, which includes the full build and reporting of your IT Risk Profile and BCM training (business continuity or disaster recovery champions). The service delivery is governed by an SLA as determined by the client and recoverdex. The consulting is done on-site or at the disaster recovery site and training is done at some of the best training/conference venues in Gauteng.

Our Delivery Model:

Risk Management: The full risk management cycle is followed using the CoBIT model for both the Technology and Infrastructure (Facilities) divisions. The output is a comprehensive risk profile with consulting and advisory services on risk identification, assessment, mitigation and reporting. Consulting and advisory services are also offered for risk escalation, risk committees, reporting and automation.

Business Continuity Management: The BCM Program will be designed and developed around the risk appetite of each organization and is also typically built around the risk and resilience strategy of the organization. The end-to-end process entails Business Continuity Processes (BCP), Disaster Recovery Processes (DRP) and the Crisis Management Process (CMP).

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